Shipping policy

Thank you for shopping with Sunside Apiary! We carefully pack each order to make sure your honey and handmade goods arrive safely.

Order Processing

Most orders are prepared and shipped within 3–5 business days of purchase, excluding weekends and holidays. We often ship sooner!

During busy holiday periods, processing may take a little longer. If we anticipate a significant delay, we'll contact you.

Shipping Rates & Delivery

Shipping rates for individual honey jars and other hive products are calculated at checkout based on your order.

Shipping is included in the listed price of select gift boxes and prepaid honey subscriptions.

We currently ship within the United States. Delivery times vary by destination and carrier and are separate from our order processing time.

Once your order ships, you'll receive a confirmation email with tracking information when available.

Local Delivery

Local delivery is available for eligible addresses in our Hudson Valley service area. If your address qualifies, the local delivery option will appear at checkout.

Honey Subscriptions

Our honey subscriptions are prepaid in full and include shipping within the contiguous United States.

Each scheduled delivery includes one 1.15 lb (520 g) jar of Sunside Apiary honey.

Subscription shipments are sent toward the end of each scheduled month, according to the delivery frequency selected at purchase.

Orders placed by the 15th of the month begin shipping that month. Orders placed after the 15th begin the following month.

Subscriptions do not renew automatically.

Damaged or Missing Packages

We take care when packing every order, but occasionally things happen in transit.

If your order arrives damaged, please contact us within 7 days of delivery with your order number and photographs of the damaged item and packaging so we can help resolve the issue.

If your package appears lost or has not arrived within the expected delivery window, please contact us so we can investigate.

Questions?

If you have questions about your order or shipping, please reach out through our Contact page. We're happy to help.